Flights to Cuba from UK
£212
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+44 20 7498 7671
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0800 298 9555
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(9h - 17h UK time)
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Terms & Conditions
The flights are ATOL Protected by the Civil Aviation Authority. Our ATOL number is 10011. ATOL protection extends primarily to customers who book and pay in the UK. Click on ATOL logo for more info. Your booking is subject to Cubaism Ltd terms and conditions which are stated below:
1. Introduction:
 

We are Cubaism Ltd, a limited company registered in England and Wales number 4865245.

Our registered office and trading address is Unit 30, DRCA Business Centre, Charlotte Despard Avenue, Battersea Park, London SW11 5HD, United Kingdom of Great Britain, (see the map here).

Sales and customer service staff can be telephoned on +44 (0)20 7498 7671 and faxed on +44 (0)20 7498 8333.

2. Limitations:
  These terms and conditions are limited to and only apply to the products and services on “havanaflights.com” and “cubaero.com”, and do not apply to other products purchased from Cubaism ltd.
3. Bookings:
  Bookings must be made online at www.cubaero.com or by emailing salesdesk@cubaism.com. Flights can be requested over the telephone however a follow up email confirming passengers' passport numbers as well as passengers' details the way they appear in the passports is required. Cubaism Ltd is unable to hold seats without payment.
4. Cancellations and changes by you:
  Economy class tickets are non-changeable, non refundable and non-transferable. Name changes are strictly not allowed and will be treated as cancellation. Flight Cancellation will be charged %100. Cancellations are required in writing, either by post, fax or email.
5. General Conditions:
  While we make every reasonable effort to ensure itineraries are correct we do not own our operate airlines and cannot control schedules. Cubaism Ltd therefore reserves the right to change the description of any flight in which case you will be advised. We will notify all changes before departure if it is practical to do so. No compensation is payable by Cubaism Ltd in such cases. Should a schedule change occur to your itinerary after full balance/ticket issue the airlines decision would be final.
6. Cancellation or changes by us:
  We aim not to make any changes or cancellation. In the unlikely event that a booking has to be cancelled a full and prompt refund will be made of all costs less any insurance premiums and amendment fees. No compensation is payable.
7. Price and Payment:
  We reserve the right to pass on any cost increase levied by the airline. Once we have received full payment and the ticket has been issued no further surcharge will apply. There is no surcharge for payment by bank transfer and debit card. A 2.5% charge is levied on credit card payments.
8. Passports, Visas and Health Requirements:
  All Passport, visa, travel insurance and health certificate requirements are your responsibility and requirements can change. Please note that Cuba requires that your passport is valid six months beyond the day of return to the UK. If you fail to do so, you will be responsible for any cost, loss, or damage which you or Cubaism Ltd incurs as a result of your failure to comply.
9. Airline Conditions:
 

Airline conditions may limit or exclude liability, often in accordance with international conventions. Copies of conditions may be requested in writing, but up to 28 days must be allowed for delivery. A flight described as ‘direct’ will not necessarily be non-stop. Cubaism Ltd are also unable to make any special arrangements for you if you are delayed, this is in the sole discretion of the airline concerned.

All departure/arrival times are subject to change and are estimates only. They may change due to air traffic control restrictions, local conditions, operational/maintenance requirements and the requirements for passengers to check in on time. We are not responsible for any airline flight schedule changes after your booking is completed. We advise you to re-confirm all flights with the airlines 72 hours before the departure in case of a last minute flight schedule changes. After you book your reservation you can check your reservation from www.checkmytrip.com. You need to input your Reservation Code and Last Name to track your reservation.

Please be at the check-in desk three hours before your departure time.

To reconfirm your Cubana Flights, please call the numbers below:

Cubana de Aviacion, UK: +44 (0) 207 538 5933
Cubana de Aviacion, Cuba: +53 7 834 4446

Additional useful numbers:
Gatwick Airport: +44 (0) 870 000 2468
Havana Airport Flight Information terminal III: +53 7 266 4133
Havana Airport Flight Information terminal I: +53 7 649 5576
Cubaism Havana Office : +53 7 863 9555
Cubaism London Office : +44 207 498 7671

Your ticket is your document of travel and the information on the ticket is deemed correct unless you advised Cubaism Ltd within 72 hours of receipt.

10. Special Request:
  If you have any special requests (e.g. special assistance, dietary needs etc.) we will do our best to ensure these are passed on to the Airlines. Acceptance of these requests cannot be guaranteed.
11. Pregnancy Note:
 

Providing your pregnancy has been uncomplicated and you are not experiencing a related medical condition, there is no problem flying whilst pregnant until your 28th week.

For travel between 28-36 weeks, a medical letter is required confirming the Estimated Date of Delivery and that the pregnancy is uncomplicated. Please submit a copy of the letter to Special Assistance, including your travel date and route.

The letter can be written at any point within the term of the pregnancy, however should complications develop, you must contact Special Assistance in advance of travel.

All travel must be completed by the end of the 36th week.

These conditions can be changed by the airline at anytime; therefore we suggest reconfirming it before purchasing your ticket.

12. Financial Protection:
  When you buy an ATOL protected air holiday package or flights from us you will receive a confirmation invoice from us confirming your protection under our Air Travel Organizer’s License Number 10011. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange refund any money you have paid to us for an advance booking. For further information visit the ATOL Website at www.atol.org.uk.
13. Departure Taxes:
  The cost of the flight does not include Cuban departure tax $25.00 CUC to be paid locally, direct to the Cuban Authorities at the Havana airport. Departure tax is non-refundable.
14. Pre Travel Advice:
  The Foreign and Commonwealth Travel Advice Unit may have issued information about your travel destination. You are advised to check this information on BBC (Ceefax) page 470 or on the Internet at www.fco.gov.uk.
15. Personal Travel Insurance:
  You must affect appropriate insurance against cancellation, loss of personal belongings, medical expenses, liability and other risks covered in normal travel insurance policies. Should you choose not to take out suitable travel insurance cover, despite this advice, then you undertake on behalf of yourself and all members of your party to indemnify both ourselves and our overseas agents and representatives (where applicable), for any costs that arise which would otherwise have been met had such insurance cover been taken out.
16. Essential Info:
  More detailed and essential information related to your flight booking and travel is available here.
All flights are ATOL Protected by the Civil Aviation Authority. Our ATOL number is 10011.
ATOL protection extends primarily to customers who book and pay in the UK.
Click on ATOL logo for more info.
Cubaism Ltd ATOL No 10011
UK Flag UK Sales :: Marion :: +44 (0)20 7498 7671 or 0800 298 9555
Cuba Flag Havana Tourist Centre :: Idelsis :: +53 5 264 9555
Cubaism Ltd