Economy class: 30 kg check-in + 5kg hand luggage.
Tropical class: 40 kg check-in + 8 kg hand luggage

If your baggage exceeds the allowance you may have to pay £6 per extra kilogram.

Hand luggage includes the following items: An overcoat, a small camera, a pair of binoculars, magazines, a baby's basket and baby's food for the duration of the flight.

Bicycles are allowed (at no extra charge if within the allowance above), but everything must be done to keep their volume to a minimum, such as removing wheels and pedals, turning handlebars and deflating tyres, and must be contained within an appropiately designed and constructed bag.

Special baggage which require advance reservation

If you need to carry any special, bulky or fragile items that require blocking seats like diplomatic bags, music instruments, etc. as part of your cabin baggage, you have to pay for the seats they occupy and the corresponding excess baggage charge.

This special baggage will not be considered as part of the free allowance baggage and must not exceed 75 kg per seat. Below is some special baggage.

Scuba Diving Equipment

A sporting travel case with only one of the following items can be carried as checked baggage:

• One Cylinder tank (must be empty for carriage)
• One Tank pressure gauge
• One scuba regulator
• Tank harness
• One Face mask
• Fins (one pair)
• One Knife
• One Harpoon
• One Snorkel
• One Life jacket (packet in its bag)
• One air pistol

Golf Equipment

Golf equipment is composed by the golf bag, balls, golf shoes and golf clubs. It can not exceed the 15kg of weight and may be include as the free baggage allowance.

Ilyushin 96-300

Ilyushin is a Russian, state-owned airline and aircraft manufacturer. Ilyushin has developed aircraft for widely varying roles over the years. The Russian government is planning to merge Ilyushin with Mikoyan, Irkut, Sukhoi, Tupolev, and Yakovlev as a new company named United Aircraft Corporation.

The Ilyushin Il-96-300, used by Cubana de Aviacion, is a four-engined long-haul widebody airliner designed by Ilyushin in the Russian Federation and manufactured by the Voronezh Aircraft Production Association in Voronezh. It is powered by four Aviadvigatel PS-90 two-shaft turbofan engines.

Due to extremely small number of incidents it is seen as one of the world's safest airlines.

All departure/arrival times are subject to change and are estimates only. They may change due to air traffic control restrictions, local conditions, operational/maintenance requirements and the requirements for passengers to check in on time. We are not responsible for any airline flight schedule changes after your booking is completed. We advise you to re-confirm all flights with the airlines 72 hours before the departure in case of a last minute flight schedule changes. After you book your reservation you can check your reservation from www.checkmytrip.com. You need to input your Reservation Code and Last Name to track your reservation.

Please be at the check-in desk three hours before your departure time.

To reconfirm your Cubana Flights, please call the numbers below:

Cubana de Aviacion, UK: +44 (0) 207 538 5933
Cubana de Aviacion, Cuba: +53 7 834 4446

Additional useful numbers:
Gatwick Airport: +44 (0) 870 000 2468
Havana Airport Flight Information terminal III: +53 7 266 4133
Havana Airport Flight Information terminal I: +53 7 649 5576
Cubaism Havana Office : +53 7 863 9555
Cubaism London Office : +44 207 498 7671

National Express Coach

Frequent daily coach services connect Gatwick to more than 400 UK towns and cities. Direct services run to destinations including Heathrow, central London, Bristol, Brighton, Birmingham, Oxford, Cambridge and Norwich.

• Journey time to/from Victoria Coach Station: approx. 90 minutes.
• First departure from Victoria: 03:30.
• Last departure from Gatwick: 22:15.
• Single tickets: from £6.60

Easy Bus

Operates the eb3 route from Fulham Broadway from 06.00 to 22.00 and Gatwick from 06.30 to 23.00. Online fares are always better than paying the driver. Journey time is about 70 minutes.

A low-cost high frequency airport transfer service non-stop from London and Gatwick Airport. Travellers can book online for the best prices. Non stop coaches depart every 15 minutes at peak times from the North terminal and from Fulham Broadway Underground station offering convenient access to Central London and connections at Victoria Station. Buses depart between 06:00 and 23:00, seven days a week except Christmas.

Local Buses

Local buses run direct between Gatwick and destinations including Crawley, Horley, Redhill and Horsham. Buses call at both terminals. The four main services running to and from Gatwick are as follows:

Fastway 10

• Operating to City Place, Manor Royal Industrial Area, Crawley town centre, Southgate Avenue, Broadfield and Bewbush.
• Every 8 minutes (at most times).
• Daily 24 hour service.
• Timetable

Fastway 20

• Operating to Horley town centre, Langshott, City Place, Gatwick Road, Three Bridges, Southgate Avenue and Broadfield.
• Every 20 minutes (at most times).
• Daily from early till late.
• Timetable

Route 100

• Operating to Redhill, Horley town centre, Court Lodge, Salfords, East Surrey Hospital, Redhill, City Place(certain journeys), Manor Royal Industrial Area, Northgate, Crawley Town Centre and Maidenbower.
• Every 20 minutes (at most times).
• Daily from early till late.
• Timetable

Gatwick Direct 200

• Operating (from Gatwick South only during daytimes) to City Place, Manor Royal Industrial Area, Langley Green, Ifield, Gossops Green, Bewbush, Faygate, Roffey, North Heath and Horsham.
• At least every 30 minutes as far as Bewbush and hourly to Horsham.
• Daily from early till late.

Gatwick Express Train

The rail station is linked directly to the South Terminal, and is a few minutes from the North Terminal by free transit train. Rail information and ticket desks are located in the station and in the arrivals areas of both terminals.

Gatwick Express is the fastest rail link between the airport and central London. Non-stop trains run to and from London Victoria every 15 minutes and the journey takes 30 minutes (35 minutes on Sundays).A standard single ticket costs £16.90 and a standard return is £28.80. Tickets can be bought on board at no extra cost.

For details of special offers and to book in advance, visit the Gatwick Express website or ring +44 (0)845 850 1530 (UK only).

Southern Railway

Northbound trains run to London Victoria via East Croydon and Clapham Junction, and to London Bridge via East Croydon.

Southbound services run to Brighton, Eastbourne, Portsmouth and Southampton.

First Capital Connect Trains

Trains run every 15 minutes to Brighton (via Mid Sussex) and to Bedford via East Croydon, London Bridge, St Pancras International and Luton.

There are services to King's Lynn, Peterborough and Cambridge from St Pancras International.

Southeastern Railway

Trains run to Redhill, Tonbridge and Tunbridge Wells.

CrossCountry Trains

Services run to Birmingham, and provide links to Northern England and Scotland.

By Car of Motorbike

Gatwick is 28 miles (45km) south of London, linked directly to the M23 at Junction 9 and to the A23 London-Brighton road.

The M25 London orbital motorway is a ten-minute drive away (Junction 7), providing connections to the national road and motorway network.

If you are using a satellite navigation system here are some useful postcodes:

• South Terminal: RH6 0NP
• North Terminal: RH6 0PJ

You can also use AA Route Planner to find directions to and from the airport.

Printable map showing Gatwick Airport approaching roads and car parks can be found here.

Taxi between Gatwick Airport and Central London

You can usually find a queue of black cabs at both terminals. The fare is metered, but watch for extra charges such as late night or weekend journeys. Tipping is not compulsory, but 10% is considered the norm. Expect to pay at least £75 to get to Central London. Only use a reputable mini-cab and never use unauthorized drivers who offer their services at airports or stations.

Customs Declaration:

Passengers that besides bringing their personal effects also import articles in Cuba or cash over $5,000 US dollars or its equivalent in other currencies, or satellite communication equipment and others such as walkie-talkies should submit a Customs Declaration with all the information requested in the form.

To Tourists:

If you are visiting Cuba as a TOURIST you are entitled to all the rights acknowledged by the Convention on Customs Facilities for Tourism.

Passengers can bring to Cuba:

Customs Duty Free: Personal effects, such as those that a traveler may need for his/her personal use during the trip: medical products, prosthesis and wheel chairs for sick and handicapped persons; books and teaching articles.

Passengers may also import articles of no commercial value up to a value of 1,000 pesos, of which the first 50 pesos are duty free. From 51 to 1,000 pesos dues must be paid according to the approved Ad-Valorem Progressive Tariff (51 to 250 pesos, 100%; 251 to 500 pesos, 150%; 501 to 1,000, 200%).

Cuban permanent residents will pay in Cuban pesos (CUP). Non resident passengers will pay in convertible pesos (CUC).

Minors over ten (10) years old have the right to import articles up to the established value. At the moment of dispatching they must be assisted by a representing adult. Minors under ten (10) years old can only bring their personal effects, according to their age.

Articles and Products whose Importation is Forbidden or Subject to Requisites (At the time of entrance into the country):

The import of the following electrical appliances is forbidden: freezers over 7 cubic feet capacity; air conditioners; stoves and hotplates, including resistance; ovens and microwaves; showers; deep fryers; water heaters; non-sprinkling irons with more than 290 watts/hour consumption or sprinkling and steamer irons with more than 703 watts/hour consumption; toasters.

A Previous License or Permit is required for:

From the Ministry of Computing and Communications:
Wireless fax equipments; devices for data networks; wireless telephones, expect those operating in the bands of 40-49 MHz; 2.4 GHz and 5 GHz; radio transmitters; radio transceivers, including walkie-talkies; professional radio receivers; land stations and communication terminals by satellite, including parabolic antennae and satellite telephones.
Global Positioning Systems (GPS) of any kind.

Live animals, plants or its parts, and products of animal or vegetal origin, whether elaborated or not, will be subject to inspection and authorization on the part of Veterinary and Phytosanitary Authorities.

At the time of departure (Export):
The export of the following is forbidden:

More than three units of a pharmaceutical product made in Cuba, unless it is demonstrated that they are meant for treatment, according with the duration of same, and accompanied by a Certificate of the Health Centre. In the case of non-permanent residents in Cuba, they must also produce the corresponding sale receipt.

Works of art of museum value, books, pamphlets and serial publications over 50 years old, as well as Cuban books published by Ediciones "R", unless accompanied by the Export Certificate of the Register of Cultural Articles.

Manuscripts, incunabulars (books published from 1440 to 1500); books, pamphlets and serial publications published abroad in the 16th to 18th centuries (1501 to 1800); books, pamphlets and serial publications published in Cuba in the 18th century; books, pamphlets and serial publications which are stamped as property of the National System of Public Libraries or of Cuban agencies and institutions.

Cuban Rolled Cigars in a quantity over 50 pieces, unless accompanied by the official sales receipt of the store where they were bought.

Lobster in any quantity and packing.

Individual coins and coin collections with numismatic value, unless accompanied with the Authorization of the Numismatic Museum or Cuba's Central Bank.

More than 100 pesos in Cuban currency (CUP) or 200 pesos in Cuban Convertible Currency (CUC).

For permanent residents abroad (Cubans and non-Cubans): cash over $5,000 US dollars or its equivalent in other currencies, unless it has been declared on entrance to the country, or accompanied by the Bank's appropriate authorization.

For permanent residents in Cuba (Cubans and non-Cubans): convertible currency in any quantity, unless accompanied by the appropriate document of authorization, according to regulations issued by Cuba's National Bank.

Passengers who buy new paintings or sculptures at official point of sales should make sure that the articles have the stamp authorizing export, or should apply for the appropriate permit, which is indispensable for taking the article out of the country.

Suggestions:
In order to contribute to promptness in your dispatch and avoid delays:

Fill in a correct manner the Customs Declaration for Passengers.

Bring your medicines and other duty free articles in a separate container from the rest of your luggage.

Do not exceed the 1,000 pesos import limit and do not carry an excessive quantity of the same article that could be considered of a commercial character.

Do not bring or take out forbidden import or export articles.

Do not bring in or take out articles subject to previous permits of you do not have the Authorization Document.

Inform the Customs Inspector of you are traveling with shared luggage (articles belonging to more than one passenger in a single or several bags).

Warning:

Customs officials are identified by the emblem of Cuban Customs on their uniforms' left sleeve; with the words ADUANA on the flap of their shirts' or jackets' left pocket, and with an identification tag with his or her photograph, full name and the visible ID number of the official.

From 1 May 2010 all travellers - including Cubans living abroad - are required to hold comprehensive travel insurance including medical insurance before travelling to Cuba. You will be expected to present a copy of your insurance on arrival in Cuba. Insurance should be valid for the full duration of your stay in Cuba and should cover medical evacuation by air ambulance. You should check any exclusions, and that your policy covers you all for the activities you want to undertake.

The insurance policy should be taken out at the home country of departure. Travellers, who, exceptionally, do not have insurance at arrival, could take out a policy of insurance and assistance from Cuban insurance companies at the airport, port or marina. Travel insurance from Cuban insurance companies and most international insurance companies receive travel assistance services in Cuba from Asistur S.A, available 24 hours all year round.
Experience shows that over 80% of visitors to Cuba have insurance coverage from companies at their countries of origin covering their medical expenses in Cuba.

Residents of the United States travelling to Cuba will have to take out their insurance policy at their home country of departure from Cuban insurance companies. The arrangement shall be made through agencies associated with Havantur-Celimar Company. US insurance companies do not provide coverage in the Cuban national territory.

The medical facilities in Havana are better than those available elsewhere in Cuba, but it is sometimes necessary to medically evacuate those who require urgent specialist care. This can be very expensive so you should ensure that your medical insurance covers you for this. If you require medical treatment you will be expected to pay in hard currency; a basic hospital stay can cost as much as £200 per day plus medical expenses. In case of any medical emergency, the Cuban health system guarantees the necessary medical care through a network of policlinics and hospitals, covering every corner of the island. Primary health care is provided in most of hotel facilities.